About

FAQ

• Where is the store based?

  Irving, TX

• Do you accept orders placed outside of the US?

  We sure do! we do SHIPPING WORLDWIDE. Except in countries with embargo or at war such as: Cuba, Venezuela, Russia, Ukraine, Ecuador and Israel.

• How long will it take to receive my order?

  Our products take between 1-7 business days to be prepared and then move on to the shipping stage.
  Shipping time is usually 2-10 business days to USA / 7-21 business days to Europe / 10-30 business days to the rest of the world, for special products we specify the changes in the “Shipping Notes” section of the product you want.
  Please contact us if you have not received your order after this time. We will help you! For any questions or concerns, contact us at [email protected]. We appreciate your patience :)

• Can i cancel my order?

  Sorry we do not accept order cancel after the order has been placed. If you need any help, please contact us [email protected]

• Can I change a design from one item to another?

  Sure, if you like any of our designs but would like more in another item such as mugs, pillows, backpacks, bags, cellphone cases, etc. You can contact our team ([email protected]) and they will send you a mockup with the design on the new article to see if you like it, totally free and without any type of purchase commitment.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.